> ## Documentation Index
> Fetch the complete documentation index at: https://docs.armorydme.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Calls

> Managing call history and monitoring active calls

## Call History

Access a complete record of all calls. Each call record includes:

* Call duration and timestamps
* Conversation transcript
* Call tags and categorization
* Agent information

Use the filters to search by date range or category.

## Active Calls

Monitor calls that are currently in progress. Active call monitoring displays:

* Real-time transcript updates
* Call stage and progress
* Caller information

## Call Details

Click on any call to view the full details:

* Complete conversation transcript with speaker identification
* Call metadata (duration, start/end time)
* Associated tags and call reason
* Recording access (when available)